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Patient Billing

Go to Patient’s Billing

  • This user guide offers detailed instructions for accessing and navigating the billing section of a patient's profile within the system. It ensures users can manage patient invoices, process payment...

Review Patient's Payment History

  • This user guide provides step-by-step instructions on accessing and analyzing a patient's past transactions, outstanding balances, and payment records.

How to Add Dollar Credit to the Patient Wallet?

  • This user guide provides step-by-step instructions on adding dollar credits in a patient’s wallet. It covers entering the amount, selecting the reason, and confirming the transaction for accurate r...

How to Redeem Items from the Patient Wallet?

  • This user guide explains how to redeem items from the patient wallet, including discounts, prepaid services, packages, and gift cards, for a smooth and efficient checkout process.

Manage Patient’s Credit Cards

  • The user guide explains how to add, view, and delete a patient’s saved credit card information, ensuring secure and efficient payment management.

How to Use Split Payment to Combine Multiple Payment Methods

  • This user guide provides detailed instructions for using the Split Payment feature within the DigiMEDSPA Portal ensuring accurate billing and seamless payment management.

How to Download Invoice

  • This user guide explains how to download an invoice as a PDF for a patient in the DigiMEDSPA portal. You will learn how to locate the relevant invoice, view its details, and save a PDF copy to your...

How to Check Deposit Payment Status for New Bookings?

  • This user guide explains how to check deposit payment statuses for newly created bookings in the DigiMEDSPA portal. Bookings with unpaid deposits appear as “Payment Pending” on the EMR Board, while...

How to Resend Invoice to a Patient

  • This user guide explains how to resend an invoice to a patient in the DigiMEDSPA portal. You will learn how to locate the specific booking or invoice, resend it via email, and ensure that the patie...

How to Export All Invoices?

  • This user guide explains how to export all invoices from the DigiMEDSPA portal. You will learn how to access the invoices list and download invoice data for reporting, accounting, or record-keeping...

View Wallet Ledgers

  • This user guide explains how to view Wallet Ledgers in the DigiMEDSPA portal. Wallet Ledgers can only be accessed through the patient wallet within a patient’s profile and provide a detailed histor...

How to Edit Service or Product Prices and Quantities During Billing?

  • This guide explains how to edit the service or product prices and quantities during billing before completing the transaction. It helps users quickly adjust pricing or update the number of services...

How to Check out without Billing?

  • This user guide explains how to complete a checkout process without generating a bill, ideal for complimentary services or internal use. It walks users through the steps to finalize appointments wh...

How to Add Additional Charges to an Invoice?

  • This guide explains how to add additional charges to an invoice. It outlines the steps to include extra fees or costs so the final invoice reflects the correct total amount.

How to Manage a Patient Wallet?

  • This user guide explains how to manage billing and payments through a patient’s profile in the DigiMEDSPA portal. In this section, you will learn how to review the patient wallet, apply promotions ...

How to Get a Refund for a Patient?

  • This user guide provides step-by-step instructions on how to request and process both partial and full refunds for a patient. It helps users understand the refund options and ensures a smooth and e...

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