Book an Appointment Through New Booking
-
A simpler and quick way to book a patient appointment online through the portal for a known single provider, Med SPA location and single service.
Book an Appointment Through Advance Booking
-
Guide on scheduling detailed appointments using the advance booking module.
How to Navigate Through EMR Board
-
This user guide provides step-by-step instructions on navigating through the DigiMEDSPA EMR Board to view bookings, track patient statuses, check provider schedules and availability, and update the...
Use the Calendar View on the EMR Board to View Provider Schedules and Availability
-
This user guide provides step-by-step instructions for utilizing the Calendar View feature on the EMR Board to view provider schedules, availability, and upcoming bookings within the DigiMEDSPA Por...
Change the Duration of a Booking
-
Steps to adjust the length of an appointment based on the service being provided or the patient’s needs.
Manage Resources
-
Provides instructions for managing booking resources, ensuring efficient scheduling and resource allocation.
Confirm a Booking or Check a Patient In
-
Steps for confirming an appointment or marking a patient as checked in upon their arrival, streamlining the patient flow process.
Review a Patient’s Past and Future Bookings
-
Overview of how to access and review a patient’s appointment history and upcoming scheduled appointments to provide better continuity of care.
Add / View / Edit Equipment
-
Provides instructions on how to add and edit equipment in the DigiMEDSPA Portal for efficient inventory and resource management.
Manage No Show Appointments
-
This user guide provides detailed step-by-step instructions to help you efficiently manage no show appointments. In our portal, the term "booking" is used to refer to appointments.
Manage Notifications
-
This user guide provides instructions on how to view and edit booking notifications. It covers customizing the content of SMS and email notifications to ensure patients receive clear and accurate b...
View Notification Logs
-
This user guide provides instructions for viewing notification logs, allowing users to track sent messages, delivery statuses, and timestamps for efficient monitoring and troubleshooting.
Manage Booking Settings
-
This guide provides instructions on how to edit booking settings, including rescheduling and cancellation rules, applicable fees, time limits, and other important scheduling options.
Reschedule a Booking
-
This guide provides clear, step-by-step instructions on how to reschedule a booking using the DigiMEDSPA Portal.
How to Delete or Archive a Booking
-
This guide explains how to manage bookings in the DigiMEDSPA Portal by either deleting or archiving them. Bookings that have not received a deposit can be permanently deleted, while bookings with a...
How to Book a Single Booking
-
This user guide will walk you through the process of creating and scheduling a Single Booking using Advance Booking and New Booking features.
How to Book Multiple Bookings
-
This user guide will walk you through the process of creating and scheduling Multiple Bookings using the Advance Booking feature.
How to Cancel a Booking
-
This guide explains how to cancel a booking in the DigiMEDSPA Portal. Both bookings with and without deposits can be canceled. For bookings with a paid deposit, a refund can be processed during can...
How to Collect Deposit for a Booking
-
This user guide provides step-by-step instructions for collecting a deposit for a booking—both when creating a booking and afterwards if a deposit was missed. In the DigiMEDSPA Portal, the term "bo...
