Book an Appointment Through New Booking
A simpler and quick way to book a patient appointment online through the portal for a known single provider, Med SPA location and single service.
EMR
Scheduling & Online Booking
Understand how to configure settings and create and manage online bookings for seamless appointment management.
How to Navigate Through EMR Board
This user guide provides step-by-step instructions on navigating through the DigiMEDSPA EMR Board to view bookings, track patient statuses, check provider schedules and availability, and update the status of bookings.
Use the Calendar View on the EMR Board to View Provider Schedules and Availability
This user guide provides step-by-step instructions for utilizing the Calendar View feature on the EMR Board to view provider schedules, availability, and upcoming bookings within the DigiMEDSPA Portal.
Change the Duration of a Booking
Steps to adjust the length of an appointment based on the service being provided or the patient’s needs.
Manage Resources
Provides instructions for managing booking resources, ensuring efficient scheduling and resource allocation.
Confirm a Booking and Check a Patient In
Steps for confirming an appointment and marking a patient as checked in upon their arrival, streamlining the patient flow process.
Review a Patient’s Past and Future Bookings
Overview of how to access and review a patient’s appointment history and upcoming scheduled appointments to provide better continuity of care.
Add / View / Edit Equipment
Provides instructions on how to add and edit equipment in the DigiMEDSPA Portal for efficient inventory and resource management.
Manage No Show Appointments
This user guide provides detailed step-by-step instructions to help you efficiently manage no show appointments. In our portal, the term "booking" is used to refer to appointments.
Manage Notifications
This user guide provides instructions on how to view and edit booking notifications. It covers customizing the content of SMS and email notifications to ensure patients receive clear and accurate booking details, reminders, and required paperwork. In our portal, users can view and edit existing notifications, while only admins have permission to create new ones.
View Notification Logs
This user guide provides instructions for viewing notification logs, allowing users to track sent messages, delivery statuses, and timestamps for efficient monitoring and troubleshooting.
Manage Booking Settings
This guide provides instructions on how to edit booking settings, including rescheduling and cancellation rules, applicable fees, time limits, and other important scheduling options.
Reschedule a Booking
This guide provides clear, step-by-step instructions on how to reschedule a booking using the DigiMEDSPA Portal.
How to Delete or Archive a Booking
This guide explains how to manage bookings in the DigiMEDSPA Portal by either deleting or archiving them. Bookings that have not received a deposit can be permanently deleted, while bookings with a deposit cannot be deleted and can instead be archived.
How to Cancel a Booking
This guide explains how to cancel a booking in the DigiMEDSPA Portal. Both bookings with and without deposits can be canceled. For bookings with a paid deposit, a refund can be processed during cancellation. For bookings without a deposit, no refund is issued, but a cancellation fee may still apply.
How to Collect Deposit for a Booking
This user guide provides step-by-step instructions for collecting a deposit for a booking—both when creating a booking and afterwards if a deposit was missed. In the DigiMEDSPA Portal, the term "booking" refers to an appointment.
Edit a Booking
This guide provides step-by-step instructions for editing a booking, allowing you to modify service, provider, location, date, enabling seamless adjustments to meet patient needs without canceling and re-booking.
How to Create and Book a Virtual Service
This user guide provides step-by-step instructions for creating virtual services and booking virtual services within the DigiMEDSPA Portal.
How to Send Pre / Post-Treatment Instructions for a Booking
This user guide provides step-by-step instructions on how to send Pre- or Post-Treatment Instructions for a booking to the patient in the DigiMEDSPA Portal. You will learn how to select the appropriate booking, attach treatment instructions, and send them to the patient efficiently, ensuring they receive all necessary guidance before or after their appointment.
Send Booking Confirmation Notification
This user guide explains how to send booking confirmation notifications to patients after an appointment is successfully scheduled. It helps ensure patients receive timely confirmation messages, improving communication and reducing missed appointments.
How to Join Meeting for a Virtual Service?
This user guide explains the steps to join a virtual service meeting, guiding users through accessing the meeting link, logging in, and connecting successfully. It ensures a smooth and hassle-free virtual appointment experience.
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Our team can walk you through any part of DigiMEDSPA, one-on-one.