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DigiMEDSPA
Tutorials

Unified Communications

Our all-in-one communication platform integrates phone, fax, SMS, email, and RoboCALL marketing tools for compliant communications.

  • 19 guides
  • 7 topics

Topics

  • 1 guide

    Contacts

    Learn how to add and manage patients and lead contacts to keep your communication organized and efficient.

    Open topic: Contacts
  • 1 guide

    Calls

    Understand how to manage inbound, outbound, and internal calls using advanced VoIP technology designed specifically for Med SPAs.

    Open topic: Calls
  • 1 guide

    Fax

    Get guidance on sending and receiving HIPAA-compliant faxes securely without the need for traditional fax machines. Easily transmit patient records, prescriptions, and documents directly from your computer or mobile device.

    Open topic: Fax
  • 1 guide

    Send Email

    Learn to send secure, HIPAA-compliant emails for appointment reminders, promotions, and follow-ups—all from one unified system. Maintain a professional image with branded emails and organized communication threads.

    Open topic: Send Email
  • 1 guide

    SMS

    Get insights into sending HIPAA-compliant, two-way SMS to deliver appointment reminders, promotions, and personalized messages that boost patient engagement and reduce no-shows.

    Open topic: SMS
  • 1 guide

    Chat

    Discover how to stay connected with patients and team members through real-time, HIPAA-compliant chat. Answer questions, send updates, and coordinate appointments instantly from a centralized chat system.

    Open topic: Chat
  • 13 guides

    Digital Marketing

    Learn to drive patient engagement and boost bookings with targeted email, SMS, and robocall marketing—all in one place. Track performance, manage responses, and stay HIPAA-compliant across all marketing channels.

    Open topic: Digital Marketing

Coming soon: Email

All Unified Communications Guides

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