Understanding Terminologies
- SMS Campaign Schedule
An SMS campaign schedule is a strategic timeline that outlines when marketing SMS are delivered to a targeted audience. It is designed to send messages at optimal times, helping to maximize engagement, open rates, and overall campaign effectiveness.
- Autoresponder Campaigns
Autoresponder campaigns are automated SMS sequences that are triggered by specific actions or timelines, such as a new patient sign-up, post-treatment follow-up, or upcoming appointment. These campaigns help Med SPAs maintain consistent, timely communication with patients—boosting engagement, retention, and overall patient satisfaction without manual effort.
Part 1 of 4
Add SMS Campaign Schedule
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The user can create an SMS campaign schedule by accessing “SMS Marketing” in the Digital Marketing Panel from two entry points.
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Click “Apps” in the Top Menu Navigation to access the applications.
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Navigate to the Digital Marketing Panel and click on “SMS Marketing.”
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From the Left Navigation, click on the “Digital Marketing” dropdown menu, and select “SMS Marketing.’’ Alternatively, you can type “SMS Marketing” into the search bar in the Left Navigation.
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On the SMS Campaigns List Screen, click on ‘’Autoresponder Campaigns’’ tab.
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To create a new SMS campaign schedule, hover over the Actions menu in the top right corner of the screen and click on ‘’New SMS Schedule.’’
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Enter a Tag, select when to send the campaign from the dropdown menu, and check the “Active” box if the campaign is currently active.
NoteA “Tag” is a label assigned to contacts that determines if or when they should receive a scheduled SMS campaign. It helps segment the audience so that only those with specific tags receive the message at the scheduled time. -
To add a campaign schedule, click on “Add New Campaign Schedule Item.”
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Choose a mail notification from the Mail Notifications dropdown menu.
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Choose a SMS notification from the SMS Notifications dropdown menu.
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Enter the number of days after which the campaign will be sent, then click “Create Campaign Schedule” to save.
The SMS campaign schedule has been successfully created!
Part 2 of 4
View SMS Campaign Schedule
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To view a campaign schedule from the list, click the three dots under the action column and select "View,” or simply click anywhere on the schedule’s data.
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The Campaign Schedule View Screen will open, displaying all campaign schedule details.
Part 3 of 4
Edit SMS Campaign Schedule
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There are two ways to edit an existing SMS campaign schedule.
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From the campaign schedules list, click on the three dots under the action column and select "Edit" for the specific campaign schedule.
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On the Campaign Schedule View Screen, hover over the “Actions” menu on the right corner of the screen and select “Edit Campaign Schedule” from the dropdown menu.
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Make the necessary changes and click “Update Campaign Schedule” to save your updates.
The SMS campaign schedule has been successfully edited!
Part 4 of 4
Delete SMS Campaign Schedule
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There are two ways to delete an existing SMS campaign schedule.
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From the campaign schedules list, click on the three dots under the action column and select "Delete" for the specific campaign schedule.
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On the Campaign Schedule View Screen, hover over the “Actions” menu on the right corner of the screen and select “Delete Campaign Schedule” from the dropdown menu.
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A confirmation dialog will appear. To delete the campaign schedule, click ”OK.”
The SMS campaign schedule has been successfully deleted!
You’re all set
That’s every step of “Add / View / Edit / Delete SMS Campaign Schedule”. Up next: Add / View / Edit Email Campaign Message.