1 (877) 711-5111
Contact
Login
DigiMEDSPA EMR
DigiMEDSPA CONNECT ™
Create New Chat and Group Chat
This guide provides instructions on how to create a new chat and start a group chat within the DigiMEDSPA Portal. In our portal, chats can occur between providers, employees, and users in any combination, such as provider-provider, provider-patient, employee-employee, employee-provider, user-employee, and user-provider. However, patient-to-patient chats are not allowed.
Understanding Terminologies
New Chat
A one-on-one conversation initiated between two users within the portal, such as between a provider and a patient, or between an employee and a provider.
Group Chat
A conversation involving three or more participants, allowing users to collaborate and communicate in a shared space. Group chats can include multiple providers, employees, users, and patients.
Access this link: https://digimedspa.com/ap2/products
Create New Chat
- The user can create a new chat by accessing “Chat” in the Communication Apps accessible from three entry points.
- From the EMR Board, click “Chat” in the Top Menu Navigation.
- From the EMR Board, click “Apps” in the Top Menu Navigation to access the applications.
- Navigate to the Communication Apps and click on “Chat.”
- Navigate to the Communication Apps and click on “Chat.”
- From the Left Navigation, click on the “Communication Apps” dropdown menu, and select “Chat.’’Alternatively, you can type “Chat” into the search bar in the Left Navigation.
- From the EMR Board, click “Chat” in the Top Menu Navigation.
- To start a new chat, click on the “+New Chat” button in the top right corner of the screen.
- Enter the name of the user you want to chat with.
- Once you've selected the user you want to chat with, type your message and click the arrow icon on the right to send it.
Note: To attach a document or file in the chat, click the file icon next to the arrow icon, then select the desired file from your device. - Your sent message will appear in the chat window, and the conversation will be listed on the left side of the screen.
Note: Click the refresh icon at the top right of the chat window to reload the messages.
The new chat has been successfully created!
Create Group Chat
- To start a group chat, click on the “+Group Chat” button in the top right corner of the screen.
- Enter a Group Name for the chat then search for and select the users to add.
- Select multiple users for the group chat, and once you've chosen all the users, click the “Create Group Chat” button to start the chat.
- Once you've created the group chat, type your message and click the arrow icon on the right to send it.
The group chat has been successfully created!
