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Reschedule a Booking
This guide provides clear, step-by-step instructions on how to reschedule a booking using the DigiMEDSPA Portal. Rescheduling allows you to change only the date and time of an existing appointment, while keeping the rest of the booking information unchanged, including the service, provider, and location the same.
Understanding Terminologies
Reschedule a Booking
Rescheduling refers to changing the date, time, service, or provider of an existing booking while keeping the patient’s record and booking details intact. This option allows flexibility in managing appointments without needing to cancel and recreate a new booking.
Reschedule a Booking from the Bookings List Screen
- The user can reschedule a booking through the Bookings List Screen accessible via two entry points.
- From the EMR Board Tabs, select “Bookings.”
- From the Left Navigation, click on the “EMR Board” dropdown menu and select “Bookings.” Alternatively, you can type “Bookings” into the search bar in the Left Navigation.
- From the EMR Board Tabs, select “Bookings.”
- From the bookings list, click on three dots under the action column and select "Reschedule" for the specific booking.
- To reschedule your booking, choose a new Date and Time, select an available time slot, and then click the “Confirm” button to finalize the changes.
- Once the changes are confirmed, the Booking Details Screen will appear, displaying the new Date and Time for your appointment.
The booking has been successfully rescheduled!
Reschedule a Booking from the Patients List Screen
- The user can reschedule a booking through the Patients List Screen accessible via two entry points.
- From the EMR Board Tabs, click on ‘’Patients.’’
- From the Left Navigation, click on the “EMR Board” dropdown menu and select “Patients.’’ Alternatively, you can type “Patients” into the search bar in the Left Navigation.
- From the EMR Board Tabs, click on ‘’Patients.’’
- To view a specific patient from the list, click the three dots under the action column and select "View Patient Profile," or simply click anywhere on the patient’s data.
- On the Patient Information Screen, users can access a comprehensive summary of all patient’s information. Click on the "Bookings" tab to view the patient’s bookings.
- Click on three dots under the action column and select "Reschedule" for the specific booking.
- Update the Date and Time, select an available time slot, and then click the “Confirm” button to finalize the changes.
The booking has been successfully rescheduled!
