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Go to Patient’s Billing

This user guide offers detailed instructions for accessing and navigating the billing section of a patient's profile within the system. It ensures users can manage patient invoices, process payments, and review billing history.

Understanding Terminologies

Patient’s Billing

Patient billing refers to managing and recording financial transactions related to a patient’s medical treatments and services. It includes generating invoices, processing payments, tracking outstanding balances, issuing refunds, and maintaining a detailed history of all charges and payments associated with a patient’s account.

Go to Patient’s Billing

  1. From the EMR Board Tabs, select ‘Billing.’
  2. Use the search bar to find the patient. Their details, including First and Last Name, Phone Number, Email, and Gender, will auto-fill. Click ‘Go to Billing’ to view their billing information.
  3. The patient’s billing details will be displayed here. Use the search bar to find specific products or services for payment, or select ‘Products’ to view all products and ‘Services’ to view all services. Click ‘Clear Filters’ to reset your search.
  4. The Current Sale section shows the selected items for payment, along with their Quantity, Amount, Paid Amount, Tax, Discounts/Promotions, Pending Balance, and Payment Type.
    Note: ‘Quantity’ is the number of units of a product or service selected for payment. ‘Amount’ is the total cost of the selected items before applying for any discounts, taxes, or payments. The ‘paid amount’ is the portion of the total cost that the patient has already paid. ‘Tax’ is the applicable tax amount added to the total cost of the items. ‘Discounts/Promotion’ are any deductions applied to the total cost, such as discounts, special offers, or promotional deals. The ‘pending balance’ is the remaining amount the patient needs to pay after applying any payments, discounts, and taxes. ‘Payment type’ is the method used for transactions, such as cash, credit card, debit card, or other payment options.
  5. Once the services and products are selected for payment, click the ‘Pay Now’ button.
  6. Choose a payment method. To pay with cash, select ‘Cash’ and click ‘Charge.’
  7. To pay by card, select ‘Card on File,’ enter the Card Number, Expiry Month, Expiry Year, and CVC, then click ‘Charge.