1 (877) 711-5111
Contact
Login
DigiMEDSPA EMR
DigiMEDSPA CONNECT ™
Cancel a Membership for a Patient
This user guide provides step-by-step instructions for canceling a patient membership in the DigiMEDSPA Portal. Authorized users, including providers, employees, and patients (under staff supervision), can cancel memberships through the patient profile.
Understanding Terminologies
Patient Memberships
Patient membership is a subscription program that provides patients with access to exclusive benefits and perks, such as discounted services, priority booking, and special product pricing, in exchange for a recurring fee. Patient memberships often offer different tiers, allowing patients to select the membership type that best suits their needs and budget.
Access this link: https://digimedspa.com/ap2/patients?dashboard=true
Cancel Patient Membership
- You can cancel a patient membership through the “Patients ”, accessible via three entry points.
- From the EMR Board Tabs, select “Patients”.
- From the EMR Panel, click on “Patients” under “EMR Board”.
- From the Left Navigation, click on the “EMR Board” dropdown and select “Patients”
- From the EMR Board Tabs, select “Patients”.
- From the patient list, click on three dots under the action column and select "View Patient Profile" for the specific patient.
- Click on “Memberships” from the menu titles.
Note: The list of all memberships added for the patient will be displayed. If no membership has been added, clicking the "Memberships" menu title will open the patient membership form. - From the patient membership list in the patient profile, click on three dots under the Action column and select "Cancel Membership" for the specific membership.
- A pop-up confirmation message will appear on the screen. Click “OK” to cancel membership.
- In the patient profile, the status of a canceled membership will be shown as 'Mark as Cancelled' in the status column.
Note: A canceled membership will remain in the patient profile with the status 'Mark as Cancelled' until its expiry date. After expiration, it will be automatically removed and no longer visible in the profile.
