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Add / Edit a Service
This user guide provides detailed step-by-step instructions on how to add and edit a service offered by Med SPAs in the DigiMEDSPA Portal.
Understanding Terminologies
Services
Services refer to cosmetic and health procedures offered at Med SPAs, such as facials, laser treatments, injectables, body contouring, etc. Managing services in the DigiMEDSPA portal is important for accurate scheduling, resource management, and ensuring patients receive the appropriate treatments. It keeps offerings up to date, enables correct bookings, and provides pricing accuracy and overall operational efficiency.
Access this link: https://digimedspa.com/ap2/services
Add a Service
- The user can add a service by accessing the "Services & Bundles" App from two entry points.
- From the EMR Panel, click on “Services” under “Services and Bundles.”
- From the Left Navigation, open the “EMR Admin” dropdown, select “Services and Bundles”, and then choose “Services” from the subsequent dropdown menu.
- From the EMR Panel, click on “Services” under “Services and Bundles.”
- To add a new service, click "New Service" in the top right corner of the screen.
- In Step 1, fill in the required information by entering the “Name” of the service. Then, select the relevant “Service Categories” from the dropdown menu for the service you are creating.
- Select the duration for the service from the dropdown menu.
Note: The service duration entered will be displayed throughout the portal wherever the service is selected. - Enter the “Price” for the service, set the “Status” as either Enable or Disable and select the location(s) where the service is available from the dropdown menu.
Note: Selecting “Enable” makes the service visible and available throughout the portal, while “Disable” hides it from all selection options within the portal. - Select the “Providers” who offer the service from the dropdown menu.
- If a “Deposit” is required, choose Yes and enter the “Deposit Amount”. Then, specify the “Service Type” as either In-Person or Virtual. Once done, click “Next” to proceed.
Note: The patient can attach the services added here to a new booking.
- Select the duration for the service from the dropdown menu.
- In Step 2, Clinical Resources, adding a “Description” of the service is mandatory. The fields for selecting Questionnaire Type, Questionnaires, Consent, Booking Resource, Pre-Treatment Instructions, and Post-Treatment Instructions are optional.
- You can click on "Add Survey" to attach a relevant survey to the service and specify when the survey will be sent to the patient.
Note: To remove a survey attached to a service click “Remove” before saving. - Once done filling in the required information, click “Next” to proceed.
- You can click on "Add Survey" to attach a relevant survey to the service and specify when the survey will be sent to the patient.
- In Step 3, fill in the Additional Information, including equipment required, availability for online booking, card capture settings, and minimum time for booking, rescheduling, or canceling. Also, specify refund options, cancellation type and fee. All fields are mandatory. Once you are done, click "Submit" to save your changes.
You have successfully added a service! Note: Ensure that the booking settings are set to "Service" in the “Booking Settings” App so the user can edit the Additional Information when adding a service. If the settings are set to "General," the default settings will be applied, and the additional information fields will not be editable for the user.
Edit a Service
- From the service list, click on three dots under the action column and select "Edit" for the specific service.
- Go to the step you want to edit by clicking "Next" to move through the steps. Make the necessary changes, and once complete, click "Submit" to save your changes.
The service has been successfully edited! Note: Services can also be edited by clicking the "Edit Service" button in the top right corner of the View Service Page. 
