DigiMEDSPA vs Aesthetic Record: Which Med Spa Software Is Right for Your Practice?
Last Updated: November 2026Choosing the right medical spa software is essential for practices looking to streamline operations, improve patient experiences, and support long-term growth.
From clinical documentation and appointment scheduling to patient communication, payments, inventory, and marketing, modern medical spas need technology that connects their daily workflows.
Two platforms worth comparing are DigiMEDSPA and Aesthetic Record.
Both offer practice management and electronic medical record solutions designed for medical aesthetic businesses. However, they differ in their communication services, AI capabilities, website offerings, and broader patient acquisition ecosystems.
This comparison explores their features, pricing, and operational capabilities to help you determine which platform best fits your practice.
DigiMEDSPA vs Aesthetic Record: Feature Comparison
| Feature | DigiMEDSPA | Aesthetic Record |
|---|---|---|
| Med Spa Practice Management | Yes | Yes |
| Electronic Medical Records | Yes | Yes |
| Clinical Charting & SOAP Notes | Yes | Yes |
| Digital Forms & Consents | Yes | Yes |
| Before-and-After Photography | Yes | Yes |
| Chart & Draw Tools | Yes | Procedure charting and photo tools |
| Appointment Scheduling | Yes | Yes |
| Online Booking | Yes | Yes |
| e-Prescribing | ScriptSure integration | Cloud eRX integration |
| Telehealth | Yes | Yes |
| Good Faith Exam Workflows | Yes | Qualiphy integration |
| AI Clinical Documentation | AI Scribe & Charting Assistant | ChartSmart AI |
| AI Phone Agent | Native AI Phone Agent | Verify equivalent availability |
| AI SMS Agent | Native AI SMS Agent | SMS and CRM automation |
| Cloud Phone Services | Yes | Voice calling through LeadAR |
| Two-Way SMS | Yes | Yes |
| eFax | Yes | eFax inbox option |
| Payments & POS | Yes | AR Pay |
| Memberships & Packages | Yes | Yes |
| Inventory Management | Yes | Yes |
| Marketing & CRM | Yes | LeadAR |
| eCommerce | Website eCommerce | Online booking and eCommerce |
| Multi-Location Management | Yes | Yes |
| Custom Website Design & Hosting | Yes | Not identified as a comparable core service |
| Patient-Facing Med Spa Directory | Yes | Listings management through AR Sync |
Feature availability varies by subscription, add-ons, integrations, and configuration. Confirm current offerings directly with each vendor.
What Is DigiMEDSPA?
DigiMEDSPA is an all-in-one med spa practice management platform developed for medical aesthetic and wellness practices.
Its software connects patient records, appointment scheduling, treatment documentation, clinical charting, billing, payments, memberships, and inventory management.
DigiMEDSPA also provides Unified Communications, combining cloud phone services, two-way SMS, chat, and eFax.
Its native AI tools support patient communication and clinical documentation, including an AI Phone Agent, AI SMS Agent, and AI Scribe & Charting Assistant.
Beyond daily practice operations, DigiMEDSPA offers custom website design and hosting, eCommerce, and patient acquisition through its Med Spa Directory.
The platform focuses on connecting the patient journey, from online discovery and appointment booking through treatment, checkout, and follow-up.
What Is Aesthetic Record?
Aesthetic Record is a cloud-based EMR and practice management platform built for medical aesthetic and wellness businesses.
It provides clinical documentation, patient records, appointment scheduling, treatment photography, payments, memberships, inventory, and reporting.
Its ecosystem includes ChartSmart AI for clinical documentation, LeadAR for CRM and marketing automation, AR Pay for payments, and AR Sync for business listings management.
Aesthetic Record also supports telehealth, e-prescribing, digital intake, patient portals, and multi-location management.
- 1EMR and Clinical Documentation
- 2Appointment Scheduling and Online Booking
- 3AI Phone Agents and Front Desk Automation
- 4AI Scribe and Clinical Documentation
- 5Phone, SMS, and Unified Communications
- 6Payments, Memberships, and Inventory
- 7Marketing and Patient Acquisition
- 8Website Design, Hosting, and eCommerce
- 9Multi-Location Practice Management
- 10Pricing: DigiMEDSPA vs Aesthetic Record
EMR and Clinical Documentation
Clinical documentation is one of the most important considerations when evaluating med spa software.
DigiMEDSPA
DigiMEDSPA provides an EMR designed around medical aesthetic treatment workflows.
Its features include:
- Patient medical histories
- Clinical notes and treatment plans
- Digital questionnaires and consent forms
- Before-and-after photographs
- Chart & Draw tools
- Procedure documentation
- Medical director review workflows
- e-Prescribing through ScriptSure
- Lab management
- Patient portal access
These tools connect clinical documentation with scheduling, patient profiles, and administrative workflows.
Aesthetic Record
Aesthetic Record provides comprehensive clinical documentation capabilities, including:
- Procedure charting
- Patient medical histories
- Consent forms and questionnaires
- Treatment photographs and videos
- Chart sign-off and auditing
- Medical director oversight
- Predictive chart notes
- Electronic prescribing
- Telehealth documentation
Its charting tools are designed specifically for aesthetic treatments and provider workflows.
Key Difference
Both platforms offer specialized clinical documentation for medical aesthetic practices.
DigiMEDSPA emphasizes connected EMR workflows, treatment documentation, and its broader administrative ecosystem.
Aesthetic Record emphasizes procedure-focused charting, photography, medical director oversight, and documentation efficiency.
Practices should compare their most frequently performed procedures and charting requirements using live demonstrations.
Appointment Scheduling and Online Booking
Appointment management affects patient convenience and front-desk efficiency.
DigiMEDSPA
DigiMEDSPA connects appointment scheduling with patient records, check-in, treatment documentation, payments, and follow-up workflows.
Aesthetic Record
Aesthetic Record offers online booking, appointment reminders, waitlist management, service deposits, and scheduling tools.
What Should You Consider?
Both platforms support digital booking and appointment-related communication.
The right choice depends on how each system handles provider availability, appointment types, equipment resources, cancellation policies, and patient intake.
AI Phone Agents and Front Desk Automation
AI-powered communication is becoming increasingly important for medical spas looking to manage incoming inquiries and appointment requests.
DigiMEDSPA
DigiMEDSPA offers a native AI Phone Agent designed to assist with incoming calls and routine patient interactions.
Depending on configured permissions, it can:
- Answer incoming calls
- Respond to approved questions
- Identify caller intent
- Check appointment availability
- Assist with booking and rescheduling
- Capture new patient inquiries
- Route conversations to staff
- Provide call summaries and transcripts
Its AI capabilities are designed to work with DigiMEDSPA's scheduling, patient management, and communication workflows.
Aesthetic Record
Aesthetic Record offers CRM and communication automation through LeadAR, including centralized communications, lead capture, follow-up workflows, and voice calling.
Its published platform information also describes AI-driven marketing capabilities.
However, an equivalent native conversational AI phone receptionist with the same specific functionality should be confirmed during a demonstration.
Key Difference
DigiMEDSPA offers a native AI Phone Agent connected to its broader practice-management ecosystem.
Aesthetic Record provides communication and marketing automation through LeadAR.
Practices should compare real-time call answering, scheduling access, staff escalation, and the ability to complete appointment-related actions.
AI Scribe and Clinical Documentation
AI-assisted documentation can help providers reduce repetitive administrative work.
DigiMEDSPA
DigiMEDSPA's AI Scribe & Charting Assistant is designed to generate clinical documentation from recorded or dictated encounters.
Depending on configuration, it can assist with:
- Visit notes
- SOAP documentation
- Encounter summaries
- Structured chart information
- Clinical documentation workflows
Providers can review, edit, and verify generated documentation before finalizing records.
Aesthetic Record
Aesthetic Record offers ChartSmart AI, an integrated documentation tool that converts dictated or recorded encounters into structured clinical notes.
It supports SOAP notes, procedure notes, follow-up notes, surgical notes, and custom prompts.
ChartSmart also supports ambient charting and telehealth-related documentation.
Key Difference
Both platforms offer AI-assisted clinical documentation.
The most important considerations are documentation accuracy, supported templates, editing workflows, provider approval, recording consent, and usage costs.
Phone, SMS, and Unified Communications
Patient communication extends beyond appointment reminders.
Medical spas may need business phone services, SMS, call routing, document exchange, and internal communication tools.
DigiMEDSPA
DigiMEDSPA provides Unified Communications, including:
- Cloud-based phone system
- Desktop and mobile softphones
- Compatible desk phones
- Two-way SMS
- Chat
- eFax
- Call routing
- AI-assisted communication
These services are designed to connect with patient profiles and practice workflows.
Aesthetic Record
Aesthetic Record provides communication capabilities through its core software and LeadAR ecosystem.
Features include two-way texting, automated reminders, centralized messaging, email campaigns, and app-based voice calling.
Its Accelerator plan also lists an optional eFax inbox.
Key Difference
Both platforms offer phone, messaging, and document communication capabilities.
DigiMEDSPA emphasizes a unified business communications solution integrated with its practice-management environment.
Aesthetic Record provides messaging and voice communication through its broader software and LeadAR offerings.
Practices should compare phone service structure, SMS allowances, call routing, number portability, eFax requirements, and additional charges.
Payments, Memberships, and Inventory
Both DigiMEDSPA and Aesthetic Record provide tools for managing daily financial operations.
DigiMEDSPA
DigiMEDSPA supports billing, POS, payments, memberships, packages, promotions, and inventory management.
Aesthetic Record
Aesthetic Record provides AR Pay, patient wallets, memberships, treatment subscriptions, packages, eGift cards, inventory management, and integrated checkout workflows.
What Should You Consider?
Both platforms aim to connect patient visits with financial transactions.
When comparing them, consider payment processing fees, membership billing, retail inventory, treatment packages, refunds, and reporting.
Marketing and Patient Acquisition
Marketing and patient acquisition are important considerations for medical spa growth.
DigiMEDSPA
DigiMEDSPA supports practice growth through website solutions, communications, online booking, and its consumer-facing Med Spa Directory.
The directory helps consumers discover participating medical spas, explore services, and initiate appointment-related inquiries.
DigiMEDSPA also offers website landing pages and digital marketing-related services.
Aesthetic Record
Aesthetic Record provides marketing and CRM capabilities through LeadAR.
LeadAR supports lead capture, sales funnels, marketing campaigns, social media management, centralized communication, and automated follow-up.
Aesthetic Record also offers AR Sync, a listings-management solution designed to maintain business information across online directories and improve local visibility.
Key Difference
Both platforms support marketing and practice growth.
Aesthetic Record provides dedicated CRM automation and online listings management.
DigiMEDSPA combines practice-management software with custom website services and a separate patient-facing med spa discovery directory.
For practices comparing patient acquisition tools, it is important to distinguish business listings management from a dedicated consumer discovery platform.
Website Design, Hosting, and eCommerce
A medical spa website plays an important role in online visibility, service discovery, and appointment requests.
DigiMEDSPA
DigiMEDSPA provides custom website solutions, including:
- Responsive website design
- Website hosting
- Accessibility-focused functionality
- Online booking integration
- eCommerce
- Service and treatment pages
- Landing pages
- Website content updates
- Basic on-page SEO support
These services can be managed alongside DigiMEDSPA's software and communications offerings.
Aesthetic Record
Aesthetic Record provides online booking and eCommerce capabilities, allowing practices to offer services and products through digital workflows.
However, custom website design and managed hosting are not identified as comparable core offerings.
Key Difference
DigiMEDSPA offers website design and hosting as part of its broader technology ecosystem.
Aesthetic Record offers online booking and eCommerce tools that can support an existing website.
Practices looking for both software and managed website services from one provider may find this distinction important.
Multi-Location Practice Management
Both platforms support growing medical spa businesses.
DigiMEDSPA
DigiMEDSPA provides multi-location functionality within its practice-management environment.
Aesthetic Record
Aesthetic Record offers Enterprise capabilities, including multi-location dashboards, franchise management tools, and account configuration across locations.
What Should You Consider?
Practices operating multiple clinics should compare provider access, reporting, inventory, patient records, administrative permissions, and location-level controls.
Pricing: DigiMEDSPA vs Aesthetic Record
Aesthetic Record publishes subscription pricing for its core software.
| Aesthetic Record Offering | Published Price |
|---|---|
| Essentials | $15/month per user |
| Accelerator | $19/month per user |
| Enterprise | Custom quote |
| Startup & Onboarding | $399 one-time |
| ChartSmart AI Starter | $30/month |
| ChartSmart AI Pro | $50/month |
| ChartSmart AI Unlimited | $75/month |
| LeadAR Start | $97/month |
| Cloud e-Prescribing | Additional per-prescriber cost |
Pricing for optional integrations, payment processing, communication services, and other capabilities may vary. Confirm current rates and terms directly with Aesthetic Record.
What Should You Consider?
DigiMEDSPA pricing depends on the selected software package, services, and practice requirements.
When comparing total cost, evaluate:
- EMR and scheduling
- Clinical documentation
- AI Scribe usage
- Phone and SMS services
- e-Prescribing
- Payment processing
- Marketing automation
- Website design and hosting
- Additional users and locations
- Training and onboarding
A lower starting subscription price does not necessarily represent the lowest total cost for every practice.
Which Platform Is Right for Your Med Spa?
Aesthetic Record may be a good fit
for practices prioritizing aesthetic-specific clinical charting, treatment photography, medical director oversight, flexible per-user pricing, and CRM automation through LeadAR.
DigiMEDSPA may be a good fit
for practices seeking med spa EMR, native AI Phone and SMS Agents, unified communications, custom website design and hosting, eCommerce, and directory-based patient acquisition within one broader service ecosystem.
Both platforms offer substantial capabilities for medical aesthetic practices.
The right choice depends on your clinical workflows, communication requirements, marketing strategy, budget, and preferred approach to managing technology.
Frequently Asked Questions
-
Is DigiMEDSPA an alternative to Aesthetic Record?
Yes. DigiMEDSPA is an alternative for medical spas evaluating EMR, scheduling, clinical documentation, payments, patient communication, and practice-management software.
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Does Aesthetic Record offer an EMR?
Yes. Aesthetic Record provides an EMR designed for medical aesthetic practices, including procedure charting, medical histories, consent forms, and treatment photography.
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Does Aesthetic Record offer AI charting?
Yes. Aesthetic Record provides ChartSmart AI for clinical documentation, including dictated and ambient charting.
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Does Aesthetic Record support e-prescribing?
Yes. Aesthetic Record offers cloud-based e-prescribing through an integrated service, with additional subscription costs.
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Does Aesthetic Record provide marketing automation?
Yes. Its LeadAR platform provides CRM, lead capture, marketing automation, and communication tools.
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Does DigiMEDSPA offer AI-powered phone answering?
Yes. DigiMEDSPA offers a native AI Phone Agent designed to support incoming calls, patient inquiries, scheduling, and staff escalation.
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Does DigiMEDSPA provide website design?
Yes. DigiMEDSPA offers custom website design, hosting, accessibility-focused functionality, and eCommerce services.
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Which platform is better for med spa patient acquisition?
Both offer tools that support practice growth. Aesthetic Record provides CRM automation and listings management, while DigiMEDSPA also offers website services and a patient-facing med spa directory. The better fit depends on the practice's acquisition strategy.
See DigiMEDSPA in Action
Your med spa software should connect clinical care, scheduling, communications, billing, and business growth.
DigiMEDSPA brings these workflows together through purpose-built EMR, native AI capabilities, unified communications, website solutions, and patient acquisition services.
Explore how DigiMEDSPA can help your practice manage the complete patient journey, from the first inquiry through treatment, checkout, and follow-up.
DigiMEDSPA. One Platform. Every Solution.